Privacy Policy

Privacy Policy

Last updated: August 11, 2025

Pump Equipment USA (“we,” “our,” or “us”) values your privacy. This policy explains what we collect when you use https://pumpequipmentusa.com (the “Site”), how we use and share that information, and the choices you have.

1) Who we are

We provide products and information related to pump equipment and related services in the USA.

2) What we collect

We collect information in the following ways:

  • You provide it to us when you place an order, request a quote, create an account, contact us, or subscribe to emails. This may include your name, company, email, phone, billing and shipping details, order notes, and any files or messages you send.
  • Automatic collection when you use the Site, such as IP address, device and browser type, pages viewed, referring/exit pages, timestamps, and general location (derived from your IP). We use cookies and similar technologies for this.
  • Payment details are processed by our payment processors. We do not store full credit card numbers on our servers.

3) How we use information

  • Process, fulfill, and deliver orders and services
  • Respond to questions and provide support
  • Send service updates and marketing (only if you opt in; you can opt out anytime)
  • Improve the Site, products, and customer experience
  • Prevent fraud, secure the Site, and comply with laws

4) Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Site is used. You can manage cookies in your browser settings. Blocking cookies may affect Site features.

We may use analytics tools (for example, Google Analytics) to measure traffic and usage. These tools collect information such as your IP address and page interactions. To learn more about Google’s practices, see Google’s partner sites policy. You can control cookies in your browser or use available opt-out options.

5) How we share information

We do not sell your personal information. We share information only as needed to run our business:

  • Service providers and partners (e.g., payment processors, ecommerce and hosting platforms, email service providers, analytics, shipping carriers, IT/security vendors). They may only use your information to perform services for us.
  • Business transfers in connection with a merger, acquisition, or sale of assets.
  • Legal and safety to comply with law, enforce our terms, or protect our rights, customers, and the public.

6) Data retention

We keep personal information only as long as needed for the purposes in this policy and as required by law. For example, order and invoice records are typically kept for 7 years for tax and accounting.

7) Your choices

  • Marketing emails: Click “unsubscribe” in any marketing email or contact us.
  • Cookies: Use your browser settings to block or delete cookies.
  • Account info: If you have an account, you can review and update certain details after signing in, or contact us for help.

8) Your privacy rights

Depending on your location, you may have rights to request access to your personal information, correction, deletion, or to receive a copy of your information. You may also have the right to limit or object to certain processing.

California residents (CCPA/CPRA): You have the right to know the categories of personal information we collect, the sources, purposes, and categories of third parties we disclose to; to request access, deletion, and correction; to opt out of certain “sharing” for cross-context behavioral advertising; and to not be discriminated against for exercising your rights.

How to make a request: Email us at sales@pumpequipmentusa.com or call 888-391-1528. We will take reasonable steps to verify your identity before fulfilling a request. You may authorize an agent to act for you as allowed by law.

Sale/Share: We do not sell personal information. If we ever “share” personal information for cross-context behavioral advertising, you can opt out via your cookie preferences or by contacting us.

9) Children’s privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.

10) Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11) International visitors

We operate in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S., where privacy laws may differ from those in your country.

12) Third-party websites

The Site may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for those sites.

13) Changes to this policy

We may update this Privacy Policy from time to time. We will post the new date at the top when changes are made. Your continued use of the Site means you accept the updated policy.

14) Contact us

If you have questions or want to exercise your rights, contact us:

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